The OBD (On Board Diagnostic) port that Lightfoot connects to is designed to offer free choice of aftermarket service providers and ensure drivers are not locked down to any particular provider/manufacturer or unfair/mandatory charges or costs. This means the driver/vehicle owner gets to decide what they want to connect to read more
Lightfoot will audibly alert drivers when they are outside of the engine's sweet spot – and this means it’s doing its job. The unit will only prompt you when you are putting excess strain on the engine and consequently putting yourself at risk. The Lightfoot lights also automatically dim at read more
Lightfoot is an extremely low power draw for any vehicle, using under 200 milliamps when everything is up and running, and dropping to under 15 milliamps when the vehicle has the ignition off. This means that it will not drain your vehicle's battery. However, it is important to note that read more
No, Lightfoot is designed to only process the data provided by your vehicle. Lightfoot should not cause any issues with warning lights on your vehicle dashboard. If you do experience any following the installation of Lightfoot into your vehicle, please contact our customer support team for further assistance.
Lightfoot can easily be moved to a new vehicle. If you purchased your Lightfoot yourself Lightfoot is incredibly easy to move - just unplug it from your vehicle's OBD port and reconnect it in your new vehicle! See our Installation Guide to see how to install. You will need to read more
Depending on the settings your fleet manager has opted for, it may show you beginning and end points so you can more clearly recognise your journeys for expense reporting purposes. This does not mean it is tracking you for the whole journey. To confirm this please speak with your fleet read more
Fleet users may have this functionality depending on which options their fleet manager has chosen. Only management level are able to switch tracking on and off. If you have a B/P button installed, you may have different tracking settings for business or personal journeys.
There is functionality within the app which allows drivers to configure their Lightfoot settings. This includes enabling/disabling the end of journey message, altering the sensitivity, and adjusting the volume. If you are a fleet driver, this option may be disabled by your fleet management, to ensure that you are getting read more
There is functionality within the app which allows drivers to configure their Lightfoot settings. This includes enabling/disabling the end of journey message, altering the sensitivity, and adjusting the volume. If you are a fleet driver, this option may be disabled by your fleet management, to ensure that you are getting read more
There is functionality within the app which allows drivers to configure their Lightfoot settings. This includes enabling/disabling the end of journey message, altering the sensitivity, and adjusting the volume. If you are a fleet driver, this option may be disabled by your fleet management, to ensure that you are getting read more
There are three levels of audible feedback you may hear if you're not driving as smoothly as you could. The wording you hear will depend on whether you are a private motorist or a fleet driver. Fleet managers will have chosen a voice option for the entire fleet. The two read more
Going into the amber or red on the light bar occasionally and receiving the odd nudge is part of normal driving with Lightfoot. We’re not looking for perfect drivers to be in the green all the time as we realise that there are times when you need to drive inefficiently read more
Just as different vehicles can drive differently, so too can Lightfoot behave differently. This is due to the vehicle, and where the engine’s sweet spot is. Lightfoot is listening to the engine and giving guidance on how that vehicle should be driven. If you feel like the sensitivity is considerably read more
The 'go steady' nudges are part of everyday driving and it's not unusual to receive a couple on your journey. The first 2 nudges you receive in a row are confidential guidance to ensure there are not prolonged periods of inefficiency, reminding you to travel in a smoother style. It read more
Lightfoot is dedicated to helping you become a safer and more efficient driver. While you drive, Lightfoot listens constantly to your engine and knows when you are driving in its sweet spot. This is important because it means the engine is operating at its maximum efficiency and this in turn read more
The weekly score is an average of your score over the time driving for that week. This includes your average score for time driving in the green, minus your average score for time driving in the red. It also factors in any penalties you have received during that week which read more
A Lightfoot penalty will be issued when you have been driving out of the engine's sweet spot or in the wrong gear and your driving style hasn’t changed from the first 2 warning nudges in cab. Managers will be able to view where penalties have been issued by using the read more
This is based on the vehicle type and the road speed limit, the parameters are then set by your fleet manager for how long you have to speed before it records. We base our Overspeed Severity logic on the following: Severe: Faster than (19mph) and 40% above the speed limit read more
Please ensure that you are using the correct or most recent card in the cab. Do not stick your card to or in front of the RFID reader as this can cause your card to not be recognised. Please check that you have no damage to your card, if you read more
No you don't need to log out, there are a couple of different ways that the next person will be identified: Your fleet team have determined the specific time that your Driver ID will be stored by Lightfoot once you have switched off the engine. For example, if it is read more
Please raise this with your fleet manager/team, we will only be able to see what looks to be you on the fleet portal using your Driver ID code. They will be able to identify who is actually using your code, they will also be able to speak to that person read more
Yes you do, as this is the way your company has chosen to identify which driver is driving their vehicles. If you are going to be the one driving this vehicle for an extended period of time please speak to your fleet manager/team as they will be able to amend read more
Please check with your fleet manager what Driver ID code is assigned to you in the Lightfoot fleet portal. It could be that you have unintentionally swapped two numbers around or been given the wrong details. If you have been given the Driver ID within the last week then it read more
If you have personal use of your company vehicle then you should have a B/P button enabled. This will mean that you're able to press the P button when using the vehicle for private journeys. Please note, you should consult your company's fleet policy before you perform any action on read more