account
Do I need to sign out from the Lightfoot device once my shift is done?
No you don’t need to log out, there are a couple of different ways that the next person will be identified: Your…
What do I do if I think someone else is using my Driver ID code?
Please raise this with your fleet manager/team, we will only be able to see what looks to be you on the fleet…
If I’m the only one driving the vehicle, do I need to enter my Driver ID each time?
Yes you do, as this is the way your company has chosen to identify which driver is driving their vehicles. If you…
My driver PIN code keeps being rejected, why is this?
Please check with your fleet manager what Driver ID code is assigned to you in the Lightfoot fleet portal. It could be…
My account has been blocked after too many failed attempts. What do I do now?
Please contact us at support@lightfoot.co.uk so we can process a reset on your account and issue you a temporary password….
I’ve not yet received my activation code, how long will it take?
If you requested your activation code via the app or by visiting www.lightfoot.co.uk/driver-activation, currently this a manual process and will need someone…
I am unable to log into my account, how can I fix this?
We’re sorry to hear that you’re having trouble logging in. As a first step, please trying resetting your password. On the login…