MA-LF-Growth
My driver PIN code keeps being rejected, why is this?
Please check with your fleet manager what Driver ID code is assigned to you in the Lightfoot fleet portal. It could be…
Can I unplug my Lightfoot device when I go on holiday?
If you have personal use of your company vehicle then you should have a B/P button enabled. This will mean that you’re…
Who can see my driver data?
The only people who can see your driving data are yourself, your management team, and specific people who work at Lightfoot….
Can I request my driver data?
You can see all your driving performance data on your personal Lightfoot dashboard. To access this, log onto the Lightfoot app, which…
How do I delete my Lightfoot account?
To close your Lightfoot account, please log in to your account either via the app or by visiting https://my.lightfoot.co.uk. Under your Account…
I can’t see any vehicle details when I’m signed into the app, why is this?
As a fleet driver you won’t be able to see any vehicle details under the ‘My Vehicle’ section of the app. This…
My account has been blocked after too many failed attempts. What do I do now?
Please contact us at support@lightfoot.co.uk so we can process a reset on your account and issue you a temporary password….
I’ve not yet received my activation code, how long will it take?
If you requested your activation code via the app or by visiting www.lightfoot.co.uk/driver-activation, currently this a manual process and will need someone…
I am unable to log into my account, how can I fix this?
We’re sorry to hear that you’re having trouble logging in. As a first step, please trying resetting your password. On the login…
I am a driver, how do I get started with Lightfoot?
Once you have been added as a Fleet Driver for your company, you should receive an invite to set up your Lightfoot…