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I can’t log in to the Winnie by Lightfoot app, or have forgotten my password

Go to the Winnie by Lightfoot app login screen and click the ‘Forgotten Password?’ link. Enter your registered email address and you…

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How much space will Winnie by Lightfoot take up on my mobile?

The Winnie by Lightfoot app uses 97MB of storage – this size is in line with most mainstream apps. We hope this…

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Will Lightfoot affect my vehicle’s warranty?

The OBD (On Board Diagnostic) port that Lightfoot connects to is designed to offer free choice of aftermarket service providers and ensure…

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Lightfoot is distracting, how do I drive with it?

Lightfoot will audibly alert drivers when they are outside of the engine’s sweet spot – and this means it’s doing its job….

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What can I win as an Elite Driver with Lightfoot?

Achieving Elite Driver status means the following applies to you: Top 3% of drivers in terms of efficient and smooth driving Eligible…

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I don’t have a PayPal account, so how do I claim my Drivers’ Lottery winnings?

Unfortunately, PayPal is the only way we are able to send out these prizes at this time. If you enter an email…

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Will Lightfoot drain the battery of the vehicle?

Lightfoot is an extremely low power draw for any vehicle, using under 200 milliamps when everything is up and running, and dropping…

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I have a Lightfoot device and noticed the engine light has come on, is Lightfoot causing this?

No, Lightfoot is designed to only process the data provided by your vehicle. Lightfoot should not cause any issues with warning lights…

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I need to change the vehicle I am assigned to. How do I do this?

Lightfoot can easily be moved to a new vehicle. If you purchased your Lightfoot yourself Lightfoot is incredibly easy to move –…

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Not all my journeys are showing on the app, why is this?

There could be many different reasons for this: Ensure you are using your correct Driver ID with a live Lightfoot unit fitted….

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