PIN

I am swiping my card but my journeys are not being logged, why is this?

Please ensure that you are using the correct or most recent card in the cab. Do not stick your card to or…

Do I need to sign out from the Lightfoot device once my shift is done?

No you don’t need to log out, there are a couple of different ways that the next person will be identified: Your…

What do I do if I think someone else is using my Driver ID code?

Please raise this with your fleet manager/team, we will only be able to see what looks to be you on the fleet…

If I’m the only one driving the vehicle, do I need to enter my Driver ID each time?

Yes you do, as this is the way your company has chosen to identify which driver is driving their vehicles. If you…

My driver PIN code keeps being rejected, why is this?

Please check with your fleet manager what Driver ID code is assigned to you in the Lightfoot fleet portal. It could be…