app

I’ve been assigned a journey that I didn’t make, how do I get rid of it?

Please speak to your fleet manager/team. They will be able to assign the journey correctly or request that we do so for…

The app is not updating with all my journeys, why is this?

There could be many different reasons for this: Ensure you are using your correct Driver ID with a live Lightfoot unit fitted….

My account has been blocked after too many failed attempts. What do I do now?

Please contact us at support@lightfoot.co.uk so we can process a reset on your account and issue you a temporary password….

I’ve not yet received my activation code, how long will it take?

If you requested your activation code via the app or by visiting www.lightfoot.co.uk/driver-activation, currently this a manual process and will need someone…

I am unable to log into my account, how can I fix this?

We’re sorry to hear that you’re having trouble logging in. As a first step, please trying resetting your password. On the login…