MA-LF-Growth
How do I remove idling points from my account?
Idling penalties cannot be removed from your account as these are an indication for your manager to monitor fuel consumption. Remember idling…
Do I need to sign out from the Lightfoot device once my shift is done?
No you don’t need to log out, there are a couple of different ways that the next person will be identified: Your…
What do I do if I think someone else is using my Driver ID code?
Please raise this with your fleet manager/team, we will only be able to see what looks to be you on the fleet…
If I’m the only one driving the vehicle, do I need to enter my Driver ID each time?
Yes you do, as this is the way your company has chosen to identify which driver is driving their vehicles. If you…
My driver PIN code keeps being rejected, why is this?
Please check with your fleet manager what Driver ID code is assigned to you in the Lightfoot fleet portal. It could be…
Can I unplug my Lightfoot device when I go on holiday?
If you have personal use of your company vehicle then you should have a B/P button enabled. This will mean that you’re…
Who can see my driver data?
The only people who can see your driving data are yourself, your management team, and specific people who work at Lightfoot….
Can I request my driver data?
You can see all your driving performance data on your personal Lightfoot dashboard. To access this, log onto the Lightfoot app, which…
How do I delete my Lightfoot account?
To close your Lightfoot account, please log in to your account either via the app or by visiting https://my.lightfoot.co.uk. Under your Account…
I can’t see any vehicle details when I’m signed into the app, why is this?
As a fleet driver you won’t be able to see any vehicle details under the ‘My Vehicle’ section of the app. This…