There could be many different reasons for this:
- Ensure you are using your correct Driver ID with a live Lightfoot unit fitted.
- If there is not a live/working Lightfoot device in the vehicle then your journeys will not be recorded.
- If your vehicle is not assigned to you in the Lightfoot fleet portal – please speak to your fleet manager/team to check
- Ensure your account is linked to your fleet driving data, this can be found under settings in your account. If not please request your activation details by visiting www.lightfoot.co.uk/driver-activation